Question 1

How many photos will you take?

Accepted Answer

There are no limits on the number of photos that are delivered. The final number of photos you receive will depend on how long we are shooting, your itinerary, and your guests, but is typically 400+.

Question 2

How long will the video be?

Accepted Answer

We typically produce a 5-8 minutes cinematic highlights video of the day. We can also record key parts of the day in full such as the ceremony and speeches.

Question 3

How long after the wedding do you send the photos/video?

Accepted Answer

Typically within 4-6 weeks.

Question 4

How do I get my photos/video?

Accepted Answer

You will receive a password protected link to your personal client portal. From there you can view and download everything from your day and also order prints of your photos. The link is shareable so can be sent round friends and family.

Question 5

Do you require a deposit?

Accepted Answer

Yes, I usually take 50% of the total price as a deposit at the time of booking. If you would like to pay a different amount just let us know, we are happy to be flexible.

Question 6

Can you bring a second photographer or videographer?

Accepted Answer

We have a close nit team and have been working together for years. We love when we get to do a shoot together so can happily bring additional people. See our package add ons for more details

Question 7

Can you make wedding albums?

Accepted Answer

Yes we can! Wedding album start at £400 and are all made custom for you so can be personalised however you like. The best thing to do is contact us to discuss options.

Question 8

Do you have insurance?

Accepted Answer

Yes we do. Whilst it’s not a fun subject, insurance is a necessary precaution. Our insurance covers both professional indemnity and public liability and we can provide a certificate of insurance should your venue request it.

Question 9

Where are you based?

Accepted Answer

We are based in the South East of England but are happy to and do travel all over.

Question 10

Is travel included?

Accepted Answer

All travel costs are included to most places in the South. We may be able to include travel free of charge to other locations, please get in touch for further details.

Question 11

I’m getting married abroad, do you travel?

Accepted Answer

Yes! We love travelling to different places, if you are having a destination wedding get in touch for a special rate.

Question 12

What if you are ill on the day?

Accepted Answer

To date this has thankfully only ever happened once because of COVID. We were able to send a replacement even at only 2 days notice. We have good relationships with other photographers and videographers and agreements in place so that even at incredibly short notice, we would endeavour to find you a replacement.

Question 13

Do you shoot RAW?

Accepted Answer

Yes, always. Many wedding blogs and advice columns suggest that you ask this and it’s quite a straight forward one. Every good photographer shoots in RAW nowadays.

WEDDINGS

Frequently Asked Questions